About us

Our company

EKKOPHONES LTD

Register number : 15514551

Office adress :

128 City Road
London
EC1V 2NX
UNITED KINGDOM

About us

 

Welcome to EKKOPHONES , your one-stop destination for all your smartphone needs! Located in the heart of the bustling city center, EKKOPHONES stands as a beacon of innovation and cutting-edge technology. As you step through our sleek glass doors, you're greeted by the sight of gleaming displays showcasing the latest and greatest smartphones from renowned brands around the globe.

Our spacious and modern showroom is meticulously designed to provide you with an immersive shopping experience. The ambiance is vibrant yet inviting, with soft lighting that accentuates the vibrant colors of the smartphones on display. From flagship models boasting state-of-the-art features to budget-friendly options packed with value, we cater to every taste and requirement.

Knowledgeable and friendly staff members stand ready to assist you on your journey to find the perfect smartphone. Whether you're a tech aficionado seeking the newest releases or a first-time buyer in need of guidance, our team is dedicated to helping you make an informed decision. They're well-versed in the specifications, capabilities, and unique selling points of each device, ensuring that you leave with a smartphone that perfectly aligns with your preferences.

At EKKOPHONES , we understand that purchasing a smartphone is more than just a transaction; it's an investment in your daily life. That's why we prioritize customer satisfaction above all else. Our commitment to excellence extends beyond the point of sale, with comprehensive after-sales support to address any queries or concerns you may have.

In addition to our extensive range of smartphones, we offer an array of accessories to enhance your mobile experience. From stylish cases and screen protectors to cutting-edge wearable technology, we have everything you need to customize and protect your device.

Whether you're a tech enthusiast, a professional on the go, or someone simply in need of a reliable communication tool, EKKOPHONES  is here to fulfill your smartphone desires. Step into our world of innovation and discover the perfect companion for your digital lifestyle.

When it comes to guaranteeing quality and satisfaction for smartphones at our shop, EKKOPHONES, we pride ourselves on several key assurances to our customers:

Authenticity: We guarantee that all smartphones sold at EKKOPHONES are genuine products sourced directly from authorized distributors or manufacturers. This ensures that customers receive authentic devices with genuine warranties and support.

Quality Assurance: Each smartphone undergoes rigorous quality control checks to ensure it meets our high standards before being made available for purchase. We stand behind the quality of our products and strive to deliver reliable and durable smartphones to our customers.

Warranty Coverage: Every smartphone sold at EKKOPHONES comes with a manufacturer's warranty, offering coverage for defects in materials and workmanship. We assist customers in understanding the warranty terms and facilitate warranty claims should any issues arise during the covered period.

Customer Support: Our dedicated customer support team is available to assist customers with any inquiries, technical support, or assistance they may require before, during, or after their purchase. Whether it's troubleshooting a software issue or providing guidance on device usage, we're committed to ensuring a smooth and satisfying experience for our customers.

Price Match Guarantee: We strive to offer competitive prices on our smartphones. If a customer finds the same smartphone at a lower price from a local competitor, we guarantee to match that price, ensuring that customers always get the best value for their money at EKKOPHONES.

Secure Transactions: We prioritize the security of our customers' transactions. Whether purchasing in-store or online, we utilize encrypted payment gateways and adhere to industry-standard security protocols to safeguard customers' personal and financial information.

Satisfaction Guarantee: Above all, we stand behind the satisfaction of our customers. If for any reason a customer is not completely satisfied with their smartphone purchase, we offer flexible return and exchange policies to ensure their needs are met.

By offering these guarantees, we aim to instill confidence in our customers and provide them with peace of mind when choosing EKKOPHONES for their smartphone needs.